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“Excellent” Virtual Receptionists

Overall score as rated by real customers 

Our People Make the Difference

When people ask us what makes Offsite Reps stand out from other companies, our number one answer is always our team. Sure, we have great technology and a powerful call scripting platform, but it’s our people that ultimately set us apart with a level of service that you just won’t find anywhere else.

Mike E.

Loves tap dancing, and hockey

“Life is like a giant performance on the main stage”.

Shelia T.

Enjoys bike riding and yoga

“Endurance and self control are great life lessons”

Manny P.

Video games and my family

“Multi-tasking high stress situations and understanding has brought me this far and guides me now”.

Saleena C.

Social media and fishing

“My hobbies have taught me patience and effective communications”.

Paul D.

Youth League football coach

“As coach Paul I’ve been able to effectively talk to different people on many different levels”.

 

Linda B

Amateur treasure hunter

“Exploring and digging deeper to uncover the truth is my passion”.

Samuel J.

Student Athlete

“Focus is key”

Top-Rated Virtual Receptionists

We understand how important every call is to your business, and we take that responsibility very seriously. On average, we hire fewer than 1 in 50 applicants and invest in each hire with extensive training and coaching to help them to deliver truly outstanding service. But don’t take our word for it, take our customers.

 

Always Available, No Exceptions

Offsite Reps agents are available, even on weekends and major holidays. You can feel confident knowing that our team is at the ready. And we understand how important it is to answer quickly, too – most calls are answered in 4 rings or faster!

Explore Answering Services

Speaking and More

Do you have a high volume use case that would require specialized agent training? We’d love to talk with you about a custom solution. Do you need Spanish speaking agents? No problem. To learn about custom solutions, call our sales team at (302) 307-9418 or click below to learn more about our bilingual service options.

Learn More About Bilingual Services

100%

US Based but with a work force from around the world!

93%

calls answered every year, on average within 4 rings or less.

100%

trusted experience partnering with businesses.

More Than Just an Answering Service

Offsite Reps’ virtual receptionists can perform a wide range of services on your calls,
so you can spend less time following up and more time growing your business.

Message Taking

Our virtual receptionists will answer your phone calls when you’re not available and take a message with all the details you need.

 

Lead Collection

Specify the information you want us to collect and Offsite Reps will deliver lead captures with everything you need to pre-qualify your best opportunities.

 

Call Screening

Let Offsite Reps screen your calls based on your call screening preferences, so you get only the calls you want, when you want them.

Order Processing

Using our software or your web-based ecommerce system, our agents can answer frequent questions and process orders and returns.

 

Call Transfers

Our friendly, virtual receptionists will greet every caller, patching calls through to you and your team per your call handling instructions.

 

Event Registration

Putting on an event? Our virtual receptionists can help handle the overhead of frequently asked questions and attendee registrations.

 

Appointment Scheduling

Our agents will help fill your schedule and manage your business appointments in your web-based calendaring and scheduling software.

 

Integrations

Whatever software your business uses, chances are Offsite Reps can integrate it into your script for even more call handling capabilities.